"Driven by necessity and my passion for hospitality, I created Celest.
With over seven years in front-of-the-house operations, I faced unprecedented challenges during COVID-19. Staffing shortages meant my colleagues and I had to juggle countless responsibilities at the front desk. This intense period sparked an idea.
Celest was born from the need to bridge the gap left by the absence of concierge services. It’s not just a product; it’s a testament to resilience and passion. My goal was to create a way to empower my team to manage gust interactions efficiently, while providing a higher level of service. My journey through adversity led to the creation of a solution that transforms how we handle guest interactions and communicate frequently asked information with our guests, ensuring that even the smallest details are communicated and shared effectively."
- Marco Minozzi,
- Co-Founder, Head of Product
